How We’ll Buy Things in 2030

Smart Stores and Personalized Experiences

How do you buy your stuff? Do you get in your car, or type with your fingers?

E-commerce is surging while brick-and-mortar sales fall. What could possibly save malls and shopping centers? Enter the experience economy.

In the next decade, AI-driven personalization, AR/VR interfaces, and sensor-geared smart environments could turn today’s “shopping center” into a booming, invisible platform for education, entertainment, digitally enhanced community, and new business models we’ve never even imagined.

So what is the future of physical retail? Let’s dive in.