Smart Stores report from Capgemini

Customers these days expect the efficiency and convenience of an online experience when they visit a brick and mortar stores. Fortunately for retail, automation is here to save the day.

Automation offers clear benefits to both consumers and retailers. By solving the challenges they encounter and creating a positive experience, it can entice shoppers back into stores, thus staving off competition from digital natives while reducing costs and making employees more productive.

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