In the conditions of intense competition in the retail market, retailers need to look for new ways to automate business processes and improve the quality of customer service. Smart Stores allow to solve these tasks.
A smartstore is a concept that describes the principle of automating retail trading platforms utilizing the Internet of Things (IoT) technology. To automate these processes, RFID sensors, POS terminals, smart shelves, smart carts, video cameras, Big Data technology and many other solutions can be used. As a result, retailers gain ample opportunities to optimize their business processes and improve the quality of service to their customers. For example, by using RFID tags and specialized software, you can control in real time the types of goods that were taken off the shelf, which ones were loaded into carts, which ones were paid at the checkout, etc.